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Technical skills

Operating systems:
Windows Client/Server; Linux (Redhat, Suse, Debian; community and enterprise releases); Sun Solaris; Mac OS X

Networks:
LAN, WAN, Router, Switches; TCP/IP, Ethernet, VPN, VoIP

Hardware (and manufactors):
Cisco (Switches und Router), Sun, Dell, EMC, F5 BigIP, HP ProCurve, NAS, SAN

Desktop software and applications:
MS Office, MS Visio, MS Project; Mindmanager; Adobe products, Lotus Notes; Eclipse, Zend Studio;

Programming languages:
PHP, Java, HTML, SQL, Perl, JavaScript, Visual-Basic, Ruby

Servertechnologies:
Web server (Apache, IIS, Lighttpd), Database-Server, FTP-Server, Mail-Server, Proxy-Server, File-Server, Application-Server (J2EE), Lotus Domino Server, Content-Management-Server (Reddot CMS Server, Typo3)

Databases:
Oracle, MySQL (incl. Cluster), MS Access, MS SQL-Server, Sybase ASE

Further technologies/products:
XML/XSLT, Omnitracker Workflow Server, Veritas, EMC Legato Networker; Lotus LearningSpace, Open-Source Frameworks (Struts, Ant, Axis, Ruby on Rails), Nagios, ARIS IT Architect, ARIS Toolset, Checkpoint NGX.

Methodical skills

Software development:
J2EE, SOA, Web-Services, UML, OOP, Design Pattern, Build processes

Project management:
Prince2, Scrum, Action-/task planing, resources and costs, risk management, quality assurance, human resource planning, procedure models

Financial management:
Planing and controlling of budgets under consideration of ROI aspects and TCO analysis. Knowledge of request documentation and declaration of feasibility.

IT Service Management:
ITIL; Datacenter Operations; SLA and KPI definition, mangement and monitoring; Business process modelling with ARIS methods; Outsourcing procedures and models.

Soft skills

Adaptability, capacity for teamwork, Willingness to learn paired with personal initiative, Focus on results and customers, Strong analytical skills, Strategic and deductive reasoning